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Chair Feedback and Development Program
Take your professional development into your own hands with this customized programdesigned to help chairs like you succeed
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The second edition of this landmark book offers practical guidance and is designed to meet ever-increasing demands for improvement and accountability.

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Journal - front page thumb
This quarterly periodical for department chairs and deans features practical advice, useful information, and up-to-date resources. Its applications, techniques, case studies, strategies, and guidance are directly relevant to today's academic leaders.
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Department Chairs as Transformational Diversity Leaders

by Alvin Evans and Edna Chun

Although the department chair represents the linchpin between faculty and administration and is at the core of the academic mission of colleges and universities, little research has been conducted on the chair’s role in diversity. Read More.

Beyond the Boom: Intergenerational Collaboration and Succession Planning for Dynamic Departments

by Jackie L. Booth and Manny Rosa

As the faculty ages, it is critical that department chairs focus on developing leaders from among the Generation X and Generation Y/Millennial groups as part of their succession plan. Read More.

Policy: How to Stay on Top and Out of Trouble

by R. Kent Crookston

One of the most common admonitions to department chairs is “Make sure you know all campus policies and follow them.” Truth be told, it’s not possible to do this. Read More.

Finding Happiness as Chair: What the Buddha Said

by Randel Brown and Diana Linn

Buddha had a few simple points of advice for individuals with complex occupations that may lead them to equilibrium: a life and job in balance. Read More.

Closing the Gap in Chairs’ Perceptions

by Steve Benton

The IDEA Feedback System for Chairs is the longest-standing feedback system for academic department chairs in higher education. Read More.

The Entrepreneurial Role of the Department Chair

by N. Douglas Lees

The conversation here will focus on the entrepreneurial work conducted by academic chairs, who engage in this type of work to varying degrees. Read More.

Leadership Transitions and the Importance of Trust

by Catherine Ludlum Foos, Katherine Frank, Markus Pomper, Margaret Thomas-Evans, and Rob Tolley

Academic departments are unique and diverse and reflect as many different personalities as the individuals who inhabit them. Read More.

Maximizing Staff Productivity and Satisfaction Through Performance Management

by Jane R. Williams and N. Douglas Lees

There is value to both the unit and staff member for conducting regular staff performance reviews. Read More.

Work and Family Integration for Faculty: Recommendations for Chairs

by Lisa Wolf-Wendel and Kelly Ward

Institutions of higher education are increasingly recognizing that being “family-friendly” is an asset for faculty recruitment and retention. Read More.

Leading an Energized Academic Department: Seven Timely Reminders

by Kina S. Mallard and Ann Singleton

Because the spring semester doesn’t have quite the same spark as the start of a fall semester, we wanted to remind you of the ways your work as chair can energize your departmental faculty and, in the process, even energize you. Read More.

Ten Tough Realities of Academic Administration

by Juston C. Pate

Accepting your first appointment as an academic administrator is an exciting time, but unless you are prepared for the realities of the position, it can be followed by one of the most disappointing periods of your career. Read More.

Working with the Passive-Aggressive Colleague

by R. Kent Crookston

In my interaction with hundreds of chairs I have found that the passive-aggressive colleague represents one of the most taxing of all personnel challenges. Read More.

At the Top, a Cheerleader: Attracting and Retaining Students

by Christopher O. Lynch

Department chairs must be cheerleaders for their departments—marketers and public relations specialists who are constantly promoting the value of learning—and they must be innovative and up to date in attracting and retaining students.  Read More.

The Department Chair Spring Issue

by Jossey Bass

Please click the link below to access the current issue of our journal The Department Chair.

Department Chair: Sample Issue
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Leading from the Middle

by Lee G. Bolman and Joan V. Gallos

Higher education administrators juggle multiple roles and a myriad of expectations from diverse constituents. Read More.

Typology of Department Chairs: The Case of the Swivel Chair

by Walt Gmelch

Chairs swivel. Caught between the conflicting interests of faculty and administration, department chairs often don’t know which way to turn. Read More.

Mending a Fractured Department: Strategies for New Chairs

by Randall McClure

Despite the efforts to better prepare faculty to assume the responsibilities of the chair role and in doing so provide stronger leadership for their academic units, new chairs only really learn their jobs by doing them. Read More.

What About the Department Chair Reappointment Process?

by Carol A. Mullen

The subject of chair reappointments is relevant to the leadership of academic departments across disciplines and institutions, yet it tends not to be talked about. Read More.

Accept and Embrace Your Role as Chair

by R. Kent Crookston

In a recent survey of America’s academic chairs (see Crookston, 2010), more than one thousand participants indicated they were struggling to accept their role as chair, to embrace and make the most of it. Read More.

Legal Issues in Faculty Evaluation: Avoiding Problems

by Jon K. Dalager

Evaluations have become a part of academia. Read More.